Members pay straight from their bank account on a schedule you set. Bounced payments are flagged with the bank's reason for a one-click retry. Payments settle into a Stripe account you own — never ours.
Zero commission. Direct debit at 1.3% + 30¢, cards at 1.95% + 30¢ — that's the only transaction fee.
Card payments have one structural problem for recurring memberships: cards expire. Every January a wave of reissued Visas and Mastercards quietly breaks a slice of a gym's revenue, and the owner spends a fortnight chasing members who genuinely believed they were paid up.
BECS direct debit avoids that failure mode entirely by drawing from the bank account rather than a card with an expiry date. Bank details change far less often than cards do — which is why direct debit has been the backbone of Australian gym billing for decades, long before any of this ran on software.
It is also the clearest test of whether a platform was designed for this market. Software built for a card-first market treats direct debit as a feature request. Software built here treats it as the default path.
On every plan — there is no billing tier and no payments add-on.
Failed payments cluster around a small number of causes: expired cards, insufficient funds on a payday mismatch, and members who changed banks without telling anyone. Direct debit solves the first. Billing frequency solves the second.
This is the underrated argument for fortnightly billing in Australia. A member paid fortnightly whose gym fee comes out monthly is being asked to hold a larger balance than their cash flow naturally supports, and the failures land in the same week every month. Matching billing frequency to how your community actually gets paid removes a category of failure rather than managing it.
For the failures that remain, two things matter: a sensible retry — automatic for a declined card, a deliberate one-click retry for a bounced direct debit, because each dishonour costs A$2.54 and repeat attempts on an empty account only add to it — and never leaving a member marked paid-up when the money didn't arrive. Optimistic accounting there is how gyms end up giving memberships away without noticing.
Most comparison of billing platforms stops at the percentage, which is understandable and incomplete. The more consequential question is who holds the relationship with the payment processor — because that determines what happens if you ever want to leave.
When payments run through a platform's own merchant account, your members' saved payment methods live inside that platform's system. Moving to different software then means re-collecting bank or card details from every member, which is the single most disruptive thing you can ask an entire membership base to do — and a substantial reason gyms stay on software they have outgrown.
WeeksPro connects to a Stripe account you own. Your revenue lands in your account, your members' payment methods sit under your merchant record, and switching software stays a software decision. It is worth checking which arrangement any platform is offering before the fee comparison, not after.
30-day free trial with every feature, no credit card. Switching with 50+ members? The founder migrates you personally, free, and locks your price for 24 months.